Shipping & Delivery Policy

Launch destinations

CANIMAPS currently prepares shop delivery for Latvia, Germany and France where the relevant product is available. Product availability may differ by destination.

Shipping fees and delivery estimates

The shipping method, fee and estimated delivery window can vary by product, fulfilment route, delivery address and destination. The applicable information will be shown or confirmed before purchase. Delivery windows are estimates rather than guaranteed delivery dates unless CANIMAPS expressly states otherwise for a specific order.

Fulfilment

Orders may be fulfilled by CANIMAPS or by an approved supply or fulfilment partner acting for the order. Please provide a complete and accurate delivery address, postal code, email address and any other information needed by the carrier.

Tracking

Tracking information is provided when available for the selected shipping service.

Import charges

If an order is shipped from outside the European Union, the product or checkout information will state the applicable fulfilment arrangement. CANIMAPS will not describe import duties, taxes or customs charges as included unless that treatment has been confirmed for the specific fulfilment route. If a delivery is marketed as duty-paid or with no additional import charge to the customer, that statement must be supported by the confirmed order route.

Delivery problems

If your order is delayed, lost in transit or arrives damaged, contact info@canimaps.com with your order number and relevant details so we can investigate with the carrier or fulfilment partner.

Consumer rights

Nothing in this Shipping & Delivery Policy limits your mandatory statutory consumer rights.

Contact

info@canimaps.com