Privacy Policy

CANIMAPS respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, subscribe to emails, download free guides, join a waitlist, contact us or use future CANIMAPS shop features.

1. Who we are

CANIMAPS is a dog travel, dog care and lifestyle website that provides free travel guides, dog care and lifestyle guides, practical content, email updates and future pet-related products.

For the purposes of applicable data protection laws, SIA CANIMAPS is the data controller for the personal data described in this Privacy Policy.

2. What personal data we collect

We may collect personal data that you provide directly, data collected automatically when you use the website, and data connected with future shop or customer support activity.

Information you provide directly

• Name, if you provide it.
• Email address.
• Messages or questions you send to us.
• Newsletter, waitlist, free guide, checklist or e-book sign-up details.
• Future order, delivery and customer support information if you purchase products from CANIMAPS.

Information collected automatically

• IP address.
• Browser type and device type.
• Operating system.
• Pages visited and links clicked.
• Approximate location based on technical data.
• Cookie and tracking preferences.
• Information about how you interact with our website and emails.

Future shop-related information

If CANIMAPS makes products available for purchase, we may process order information such as products ordered, order value, payment status, shipping details, return requests, refund requests and customer support messages.

CANIMAPS does not intentionally collect special categories of personal data such as health data, religious beliefs, political opinions, biometric data or similar sensitive information.

3. How we collect personal data

We may collect personal data when you:

• visit www.canimaps.com;
• subscribe to the CANIMAPS newsletter;
• download a free guide, checklist or e-book;
• join a waitlist;
• contact us by email or through a form;
• interact with our emails;
• accept or manage cookies;
• interact with embedded content, social media links or future shop features.

4. Why we use your personal data

To operate the website

We use technical and usage data to operate, maintain, secure and improve the CANIMAPS website.

To send free guides, checklists and e-books

If you sign up to receive a free CANIMAPS guide, checklist, e-book or similar resource, we use your email address to deliver that content.

To send newsletters and promotional emails

If you subscribe or give consent, we may send CANIMAPS emails, including free travel guides, dog care and lifestyle guides, new content updates, product news, shop updates, promotions, offers and CANIMAPS announcements.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

To support future shop orders

If CANIMAPS makes products available for purchase, we may use personal data to confirm orders, process payments, arrange delivery, provide customer support, handle returns and refunds, and comply with accounting, tax and consumer protection obligations.

To improve CANIMAPS

We may use analytics and usage information to understand how visitors use CANIMAPS, which pages are useful, and how to improve our guides, website structure, products and marketing.

To measure marketing and advertising

If you consent to marketing cookies or similar technologies, we may use analytics tools, advertising pixels or similar services to measure campaign performance and show more relevant content.

5. Legal basis for processing

Depending on the situation, we process personal data based on one or more of the following legal bases:

• Consent, for example newsletter subscriptions, free guide sign-ups and non-essential cookies.
• Performance of a contract, for example future order processing, payment, delivery or customer support.
• Legal obligations, for example accounting, tax and consumer protection obligations.
• Legitimate interests, for example website security, fraud prevention, service improvement and basic business administration, where your rights do not override those interests.

6. Email marketing

When you provide your email address for a free guide, checklist, e-book, waitlist or newsletter, CANIMAPS may ask for your consent to receive emails.

You may receive emails about:

• free travel and dog care guides;
• new CANIMAPS content;
• CANIMAPS updates;
• future product launches;
• future shop promotions;
• offers, campaigns and announcements.

You can unsubscribe at any time using the unsubscribe link in any marketing email. We do not sell your email address to third parties.

7. Cookies and analytics

We use cookies and similar technologies to operate the website, remember preferences, understand website performance and, where consent is given, support analytics, marketing and advertising.

For more information, please see our Cookie Policy.

8. Sharing personal data with third parties

We may share personal data with trusted service providers who help us operate CANIMAPS. These may include:

• website platform and hosting providers;
• email marketing providers;
• analytics providers;
• advertising platforms;
• payment processors;
• shipping, fulfilment or dropshipping partners;
• customer support tools;
• accounting, legal or compliance service providers.

These service providers may process personal data only as necessary to provide their services or as required by law.

We may also disclose personal data if required by law, regulation, legal process or public authority request.

9. International transfers

Some service providers may process personal data outside your country or outside the European Economic Area. Where this happens, CANIMAPS aims to use appropriate safeguards required by applicable data protection laws.

10. How long we keep personal data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

• Newsletter data is kept until you unsubscribe or request deletion.
• Free guide, checklist, e-book and waitlist data may be kept until you unsubscribe or request deletion.
• Future order data may be kept as long as required for accounting, tax, legal or consumer protection purposes.
• Customer support messages may be kept for a reasonable period to resolve issues and protect legal interests.
• Cookie data is kept according to the duration described in our Cookie Policy or cookie settings tool.

11. Your rights

Depending on applicable law, you may have the right to:

• access your personal data;
• correct inaccurate personal data;
• request deletion of your personal data;
• object to certain processing;
• restrict processing;
• withdraw consent;
• request data portability;
• lodge a complaint with a data protection authority.

To exercise your rights, contact us at info@canimaps.com.

12. Children’s privacy

CANIMAPS is not intended for children under the age of 16. We do not knowingly collect personal data from children.

13. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure. However, no website, email or online transmission is completely secure.

14. Links to other websites

CANIMAPS may include links to third-party websites, such as transport providers, official authorities, affiliate partners, social media platforms, product providers or embedded services. We are not responsible for the privacy practices or content of third-party websites.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

16. Contact us

For questions about this Privacy Policy or your personal data, contact:

CANIMAPS
Legal operator: SIA CANIMAPS
Website: www.canimaps.com
Email: info@canimaps.com